Warranty Information

We’re dedicated to making the most durable coolers and drinkware on the planet. But sometimes the unexpected happens. So if anything is wrong with your YETI Club product, we’ll work to make it right.

Any product(s) damaged in shipping (when ordered from YETI Club direct) or defective product(s) must be returned directly to YETI Club in the original box or adequate cardboard packaging, freight prepaid. All customers will be issued with a replacement as the resolution and if we no longer have the colour in stock, an Outfitter will be in touch to request which alternative colour you would like. We ask to allow 7-10 days for processing of your warranty claim.

HOW TO SUBMIT YOUR WARRANTY CLAIM
Submit a warranty claim by filling out our digital warranty form here. To prepare for the form please have the following ready to provide:

Contact details
Proof of purchase (If your item was a gift please have the original purchaser submit the warranty on your behalf as we require proof of purchase).
Information on the issues you’re experiencing
If possible, any images or videos that will help demonstrate the fault.
A YETI Club Outfitter will then work with you to gather more information about your warranty issue. If covered under warranty, you will then be given a prepaid label to return your product.

Once the warranty item is sent back to our warehouse, a solution will be arranged.

LIMITED WARRANTY
We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all YETI Club products will be free from defects in workmanship and materials for their applicable Warranty Period, subject to the below conditions.
In order for your warranty claim to be approved, the following conditions must be met:

You must have purchased the product from us directly, or a YETI Club authorised dealer;
You must provide proof of purchase
The faulty item must be returned
You must have used the product only as intended and in accordance with the product’s care instructions
If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts.

Punctures, scratches, dents, normal wear and tear, and the natural breakdown of colours and materials over extended time and use are not warranted. Any limited edition product still under warranty will be replaced at the discretion of YETI Club with the same size product in a different colour based on availability.

Stainless Steel products are rust and stain resistant, but as this is still a porous material, rust and stains can occur. This is not considered a fault with the product and is not covered under warranty.

If your warranty claim contains a customised item, we can confirm that the replacement will have the customisation included.

WARRANTY DISCLAIMER
This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from the use of YETI Club items. If warranty applies, the manufacturer will repair or replace, at their discretion, the item or any part or component that is deemed defective.

YETI Club reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. Products repaired or replaced under this warranty may or may not incorporate these changes.

Damaged products must be returned directly to YETI Club, in the original box or adequate cardboard packaging, freight prepaid.